No garments are ordered until design file is either supplied by the customer or digitised by ourselves, sample of logo is approved and setup fee is paid for.
Sample garments can be ordered in from the suppliers but in the event they need to be returned a 10% restock fee is payable, as this is charged to us by the suppliers.
Once garments have been decorated with the approved design which can be accepted verbally, via email, text, messenger, whatsapp or any other form of communication NO refunds or exchanges are given UNLESS a error has been made by ourselves and liability is accepted on our part.
We will work on your own supplied items but please note that we will not be held responsible in anyway should damage or errors occur in the process of decoration.